Frequently Asked Questions

  • Is there internet?

    Yes. All our stays must have internet to be eligible for listing.

  • Where can I work?

    All our stays have somewhere to work — on-site coworking or workspace in the property.

  • How do I book a Stay?

    Find a stay, check availability, Book Now and pay booking fee. Confirmation is instant.

  • What's your cancellation and refund policy?

    We currently do not provide refunds — please use travel insurance.

  • Can I change my booking?

    Not yet — this feature is in development.

  • Do you have any discount codes available?

    No — we negotiate deals for longer stays.

  • Can I pay for my room using cash?

    Often yes — local currency preferred; acceptance of other currencies varies.

  • I haven’t received a confirmation. What should I do?

    Check email/spam and contact support via the Contact page.

  • How long can I stay at the Stay?

    Depends on host/availability/local laws — some places limit stays.

  • Currencies

    Stays are priced in local currency — card/exchange fees may alter final amount.

  • Bed Sizes

    Bed sizes vary by country; listed sizes follow local standards.

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