Cancellation Policies
Each Stay on Nomad Stays controls thier own cancellation policy.
Below is a summary of major Cancellation Policies adopted by our Stays
| Stay Cancellation Policy | Full | Flexible | Limited | Custom | |
|---|---|---|---|---|---|
Last Minute Bookings(starting within 7 days) |
As determined by the Stay and outlined in
their Policy pages
|
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|
Cancellation Period
- Free Cancellation with 100% Account Credit or
Partial Refund*
|
Cancel for free up to 48 hours before
|
- | - | ||
| .. | |||||
Standard Bookings(starting more than 7 days ahead) |
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‘Cooling Off’
- Free Cancellation with 100% Refund
|
Within 48 hours of booking
|
Within 48 hours
of booking
|
- | ||
‘Adequate Notice’
|
Cancel for free up to 48 hours before
|
Cancel for free at least the
booking length
before Check-In Date
E.g., For a 10-day booking cancel at least 10
days before the check-in date |
|
||
‘Restricted’
|
No refunds or credits
|
||||
| .. | |||||
Free cancellations result in credits to
accounts, except those made within Cooling Off period which are 100%
refundable
* Refunds are subject to a processing service
fee |
|
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Example
On 1 February, Mary books a 3 week stay at Super Surf Ranch beginning 22 April.
Super Surf Ranch offer the Flexible Cancellation Policy.
On 31 March Mary changes her mind and cancels the booking using the cancellation process on the Nomad Stays site.
As 31 March falls into the ‘Adequate Notice’ free cancellation period, Mary is entitled to a 100% credit of her booking fee.
If Mary had waited until 1 April to cancel then she would not be entitled to any credit, as 1 April is the first date in the 3-week Restricted Period which runs from 1 to 21 April.
- Booking length: 3 weeks
- Check-in Date: 22 April
- Restricted Period: begins 3 weeks before 22 April, i.e. 00:01 UTC on 1 April
